PRIVACY & COOKIES
Porto Domus Hotel (hereinafter “we”, “our” or “us”) is committed to maintaining your privacy. This privacy policy outlines Porto Domus Hotel's practices with respect to information collected from users who access our website at www.lunahotel.com (“Site”), or otherwise share personal information with us. The policy also contains information about cookies. The following policies are intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. We encourage you to refer to this policy on an ongoing basis to stay abreast of our most current privacy policy practices.
Privacy Statement
- Personal Data Collection: The Hotel collects personal data from guests during the reservation process and during their stay. The data collected may include, but is not limited to, names, addresses, telephone numbers, email addresses, and payment information.
- Purpose of Data Collection: The data collected is used for the purpose of processing reservations, providing hotel services, and for communication with guests. The data may also be used for marketing and promotional activities, unless the guest has opted out of receiving such communications.
- Data Retention: The Hotel will retain personal data for as long as necessary to fulfill the purposes for which the data was collected and in accordance with legal and regulatory requirements.
- Data Security: The Hotel has implemented appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage.
- Data Access and Correction: Guests have the right to access and correct their personal data held by the Hotel. Guests can request access or correction of their personal data by contacting the Hotel's Data Protection Officer.
- Data Sharing: The Hotel will not share personal data with third parties, except as necessary for the purpose of providing hotel services or as required by law.
- Intellectual Property: All content on the Hotel's website and in the hotel, including but not limited to text, photographs, graphics, and logos, is protected by copyright and trademark laws. Guests are prohibited from using any such content without the prior written consent of the Hotel.
- GDPR Compliance: The Hotel is committed to complying with the EU General Data Protection Regulation (GDPR) and ensuring the protection of guests' personal data.
- Contact Information: Guests can contact the Hotel's Data Protection Officer for any questions or concerns regarding personal data and GDPR compliance. The contact information for the Data Protection Officer can be found on the hotel's website or by asking the hotel staff.
- Changes to the Policy: The hotel reserves the right to make changes to this privacy policy.